
Nairobi First-Day Concierge
Your first hours in Nairobi, handled. SIM card, cash, a working phone, a supermarket run and someone who knows which questions you have not thought to ask yet.
Duration
3-6 hours
Group
1 - 12 guests
Pickup
Pickup from all Nairobi hotels.

Package overview
Your first hours in Nairobi, handled. SIM card, cash, a working phone, a supermarket run and someone who knows which questions you have not thought to ask yet.
This is not sightseeing. It is the day that makes every other day work. You land, and instead of solving Nairobi alone through a hotel concierge and a search engine, someone who lives here sits in the car with you and gets the practical things done. A local SIM with data, registered properly, which needs your passport and takes about twenty minutes at an authorised dealer rather than the airport kiosks. Cash changed at a forex bureau rather than the airport rate, which is usually two to four per cent worse. M-Pesa set up on your new line, because a great deal of Nairobi runs on it and cards do not always work. A supermarket stop for whatever the trip needs. Then the orientation that matters: which neighbourhoods you will actually spend time in, how Uber and Bolt behave here, what a fair taxi price is, which roads seize up at which hours, and what to do about the traffic police if you are driving yourself. Who this suits: first-time visitors, people relocating, diaspora returning after years away, and anyone arriving before a longer trip who would rather not lose day one to admin. On price, USD 150 per person covers the private vehicle, driver-guide, fuel and your host's time for three to six hours. It does not include the cost of the SIM, your currency, or your shopping, which stay yours and unmarked-up. We carry a small float and settle it with you at the end. At two people sharing this works out at USD 115 to USD 125 per person, and from USD 175 for one traveller. We would rather you came away knowing how the city works than having seen four monuments.
Why this package
Premium highlights
Airport pickup
SIM/eSIM setup
Forex/ATM/Supermarket run
Hotel check-in support
The route
The Itinerary
Meet
JKIA arrivals or your hotel. Bring your passport — it is legally required for SIM registration and the whole morning stalls without it.
Connectivity
A properly registered local SIM with data at an authorised dealer, roughly twenty minutes. We avoid the airport kiosks. Cost of the SIM and airtime is passed through at cost, not marked up.
Cash and M-Pesa
Currency changed at a forex bureau rather than the airport rate, which typically runs two to four per cent worse. Then M-Pesa set up on your new line and a walkthrough of how to actually use it, because a great deal of Nairobi runs on it and cards often do not.
Supplies
Supermarket and pharmacy stops for whatever the trip needs.
Orientation
The part that matters most and takes the longest: which neighbourhoods you will actually spend time in, how Uber and Bolt behave here, what a fair taxi price looks like, which roads seize up at which hours, and what to do if you are stopped while driving.
Settle up
We carry a small float and reconcile it with you at the end, with receipts. Drop at your hotel or residence.
What's Included
- Premium vehicle
- Concierge host
Not Included
- Purchases
- SIM costs
- We believe in transparency. No hidden fees.
Sister Company
Explore Kibera Tours
Interested in community-led cultural experiences? Our sister company Explore Kibera Tours runs safe walking tours through Kibera — markets, artisans, schools, and community projects with local guides.